Every year it is the same mayhem. Receipts lost, statements missing, manual data entry and books aren't the only things to be unbalanced. Why in the age of Quicken, expense tracking apps and downloadable data are we still in this pickle? Because English Hubby is old school. I'm surprised the quill and ink has been retired. I've managed to extract a promise that next year shall be more straight through processing. The efficiency consultant in me is pleased with that acknowledgement. The cynic in me will wait 365 days to see.